Discreet · Evidence-led · Decision-ready

Last updated: 27 September 2026

1. Parties and Scope

These Terms of Service ("Terms") govern the relationship between RAGANORD – Global Research & Intelligence ("RAGANORD", "we", "us") and any individual or organisation ("Subscriber", "you") that purchases a subscription to our digital intelligence reports via raganord.com.

These Terms apply exclusively to our subscription products (Monitor, Intelligence, and Strategic). They do not create any consulting, advisory, or agency relationship.


2. Nature of the Service

RAGANORD provides recurring digital intelligence reports covering a defined industry or market watch agreed upon before checkout. Our service consists entirely of the delivery of digital documents. We do not provide:

Intelligence reports are produced for informational purposes only. Decisions made on the basis of our reports remain entirely the responsibility of the Subscriber.


3. Subscription Plans and Pricing

The following plans are available as recurring monthly subscriptions:

An additional language option is available for €200 / month per language beyond the one language included with every subscription. All prices are quoted exclusive of any applicable taxes unless stated otherwise at checkout.


4. Scope Agreement

Before a subscription is activated, RAGANORD will confirm in writing the agreed watch scope, the specific outputs to be delivered, the reporting cadence, and the delivery format. These confirmed parameters form part of the subscription terms and cannot be materially changed mid-cycle without the written agreement of both parties.


5. Billing and Renewal

Subscriptions are billed on a recurring monthly basis from the date of first payment. Billing continues automatically on the same calendar date each month unless the subscription is cancelled in accordance with Section 6 below.

Failure to deliver payment on the due date may result in suspension of report delivery until the outstanding balance is settled. RAGANORD reserves the right to adjust pricing with no less than thirty (30) days' prior written notice. Continued use of the subscription after a pricing change takes effect constitutes acceptance of the revised price.


6. Cancellation

Subscribers may cancel at any time by submitting a written cancellation request via the Support page or the contact address listed in these Terms. Cancellations received at least five (5) business days before the next billing date take effect at the end of the current billing cycle; no further charges will be applied. Cancellations received fewer than five (5) business days before the next billing date take effect at the end of the following billing cycle.

RAGANORD does not offer pro-rated refunds for partial months, except where required by applicable law.


7. Intellectual Property

All intelligence reports and related materials delivered under a subscription are the intellectual property of RAGANORD unless explicitly stated otherwise. The Subscriber is granted a non-exclusive, non-transferable licence to use the reports internally for their own business purposes.

Subscribers may not redistribute, resell, publish, or share report content with third parties outside their organisation without RAGANORD's prior written consent.


8. Confidentiality

RAGANORD treats all subscriber information, agreed watch scopes, and subscription details as strictly confidential and will not disclose them to third parties, except as required by law or as necessary to perform the service.


9. Limitation of Liability

RAGANORD's reports are based on sources believed to be reliable at the time of production. We make no representation or warranty, express or implied, as to the accuracy, completeness, or fitness for a particular purpose of any report.

To the maximum extent permitted by applicable law, RAGANORD's total aggregate liability to a Subscriber in connection with a subscription shall not exceed the total subscription fees paid by that Subscriber in the three (3) months immediately preceding the event giving rise to the claim. RAGANORD shall not be liable for any indirect, consequential, or special losses.


10. Governing Law and Disputes

These Terms are governed by the laws of United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Emirate of Dubai, without prejudice to any mandatory consumer protection rights applicable under the law of the Subscriber's country of residence within the GCC.


11. Amendments

RAGANORD may update these Terms at any time. Subscribers will be notified of material changes at least fourteen (14) days in advance by email or by a notice on raganord.com. Continued use of the subscription after the effective date of a change constitutes acceptance of the updated Terms.


Questions about these Terms?
Contact us via the Support page or at the address published on raganord.com. We aim to respond to all written enquiries within three (3) business days.